Fax

I have pressed the start button but no fax has arrived.

There may be a slight delay between you dialling the number and your fax arriving. This is due to the information being downloaded to your fax machine, prior to printing out.

How long should I wait to receive the fax?

This depends on the age, make and model of your fax machine. Weatherdial fax is output to you at the fastest speed at which a fax can be transmitted. How fast it is received depends on the speed at which your machine can receive and print.

What is the average speed?

If you have a modern machine it should take approximately 1 minute (or less) for each page to be received.

General

The telephone services do not work when I’m overseas.

Weatherdial will only work from land-based telephones within Ireland and from your mobile when within range of an Irish network operator signal, say within 10 or 12 miles of the coast. This is industry-wide, even if you prefix the number with an international +353 dialling code.

The forecast I have received is different to that advertised.

All update times and forecast information is correct at the time of going to print. However, Weatherdial reserve the right to change services as and when necessary and any such changes will be published on this website.

When is Weatherdial Customer Service avaliable?

Customer Services is open during office hours, Monday to Friday, 9am - 5pm, excluding bank holidays. If you have an enquiry outside this period you can leave a message and one of our agents will contact you .

Data Protection

If you request literature from Weatherdial, your contact details including email address, will be held securely by Weatherdial and used only for the purposes of Weatherdial. Your details will not be forwarded to any other external companies. For more information contact Customer Services 0818 200 150 National call (Mon-Fri 9am-5pm) or contact us here.